![]() You reserve a time, and the order is delivered to your home. Orders are shipped to your mailing address. Reserve a time, and the order is brought to you curbside at your selected store. To avoid fees, you can choose “in-store pick-up.” There are 3 easy ways to shop on : Method Note: Shipping fees will apply and will not be covered by your OTC card. At checkout, select “pay with card” and enter your OTC card number. Order online through – You can shop for eligible items at. OTC items ordered online, by phone, or by mail will be delivered approximately 2-5 business days after the order is received by Medline. ![]() If you need a printed copy mailed to you, call Member Services at 1-80 (HMO) or 1-86 (PPO) (TTY: 711). ET) and a Medline representative will take your order, or fill out and return the mail-order form included in the OTC benefits catalog ( 2023 version). Alternatively, you may call 1-83 (Mon–Fri, 8 a.m.–7 p.m.
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